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    <title>Blog · Giovanni Dimeo</title>
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    <description>Use cases and notes from software, Shopify and AI work in production. English and Italian.</description>
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      <title>Your chatbot is not dumb. It was never allowed to check anything.</title>
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      <pubDate>Sat, 29 Aug 2026 12:00:00 GMT</pubDate>
      <description>An AI customer support chatbot with an LLM, tools and a human in the loop. It checks orders and bookings, drafts actions and calls a person when it should.</description>
      <category>AI and Automation</category>
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      <title>The client runs his admin from Claude. A private MCP, wired to production, in three weeks.</title>
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      <pubDate>Sat, 29 Aug 2026 10:00:00 GMT</pubDate>
      <description>A private MCP server lets a non-technical client create products from Claude. One Google-authenticated user, drafts before publish, every call logged.</description>
      <category>AI and Automation</category>
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